Connected field service software for workforce management, job scheduling, contract management, inventory optimisation and asset tracking
Field Service Management: Effectively manage your team to improve business efficiencies.
As your company grows and your service team expands it can become increasingly difficult to manage employee schedules.
With SAMGO you will have complete visibility of your field service team, their location and work schedule.
Your dispatch team can see if your engineer has any white space in his / her day and assign new jobs accordingly.
SAMGO enables your dispatch team to make informed decisions and assign jobs to the appropriate engineer in real time.
| Team Organisation | Immediate Job Scheduling & Engineer Dispatch Capabilities | Time & Money Savings |
|---|---|---|
| SAMGO helps you to keep track of your engineer’s location, jobs completed and availability to take on additional jobs throughout the day. With SAMGO your service team will work more efficiently: spending less time travelling to and from jobs and offering more first time fixes. | With SAMGO, job scheduling and engineer dispatch has never been so quick and easy. As tickets are created the dispatch team can immediately assign the jobs to the appropriate engineer. | With real time information about your engineers your dispatch team can make informed decisions when it comes to job assignment and team management. This ensures quicker response times, more first time fixes and faster invoicing. With SAMGO invoices are generated at the end of each job and automatically sent to the client for payment. |
With SAMGO it has never been so easy to manage your service department, review engineer schedules and assign jobs.
SAMGO field service management gives you complete visibility of your team, their location and their trunk stock.
As new tickets are raised during the day your dispatch team can quickly assign these jobs based on engineer skill set, availability, location and stock location. If an engineer is stuck on a job they can request that the job be transferred to another team member.
SAMGO gives your field service team access to all job related information such as reported issue, SLA inclusions, machine history and more.
This enables your engineers to focus on the core issue and complete more first time fixes.
SAMGO Team Manager ensures that:
Make your Service team Global now. Your only boundary is YOU !
Make your Service team Global now. Your only boundary is YOU !
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You know what it’s like. You’re faced with a difficult business problem but can find no easy solution. We had a problem in our business and we couldn’t find a ready made software solution on the market. So, we built our own. We’ve deployed it now for a few years. We love it and so do our customers.
