SAMGO field service software means your dispatch team and engineers can easily access the information they need to resolve client issues quickly and efficiently.
Field Service Software: Secure access anywhere, anytime.
At SAMGO we recognised that field service could benefit hugely from the use of mobile technologies running great software to allow field service engineers to access real time information, job related data and inventory stock lists.
With SAMGO your dispatch team and engineers can have all the information they need at the touch of a button to resolve client issues quickly and efficiently.
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| Mobile | Tablet | Laptop |
|---|---|---|
| The SAMGO App is IOS and Android compatible to give you and your service team complete access on the go via your preferred device. | The SAMGO Tablet application is also IOS and Android friendly. Complete with advanced touch screen and invoicing capabilities. | In the office SAMGO Field Service Software can be easily accessed via a secure online login portal suitable for laptop or desktop usage. |
SAMGO – Field Service Software is made for today’s fast paced environment. With SAMGO you have complete connect-ability anywhere, anytime, via any Windows, iOS or Android device. Even where there is little to no wireless signal available SAMGO keeps your engineers connected to their job details and machine history. Our clever application will store data remotely until a secure connection can be accessed. Then it will automatically synchronise data to our Cloud based service.
SAMGO mobile means that your dispatch department can see the location of each engineer in real time and assign jobs accordingly. SAMGO mobile for engineers allows service team members to view machine details, service history, recent fixes, parts and much more. Product pictures and troubleshooting videos may also be added at your discretion.
SAMGO mobile was developed to create transparency within the service department and to deliver large quantities of information to service engineers in a clear and easy to understand format; that can be accessed quickly, while on the job.
Make your Service team Global now. Your only boundary is YOU !
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You know what it’s like. You’re faced with a difficult business problem but can find no easy solution. We had a problem in our business and we couldn’t find a ready made software solution on the market. So, we built our own. We’ve deployed it now for a few years. We love it and so do our customers.
