Without the use of job scheduling software we found that lost invoice copies, illegible handwriting and unclear service charges were commonplace in field service companies. This created huge headaches and inefficiencies in the accounts department leading to delayed or unpaid invoices.

With SAMGO job scheduler your employees can be sure of meeting SLA commitments because all relevant job information is available at the touch of a button.  SAMGO puts all the information that your engineer needs on the Mobile or Tablet. SAMGO contains full details on service models, product break/fix, systems repair, infrastructure, preventive maintenance and parts. This allows your engineers to focus on the task at hand. It also means that they can generate an accurate invoice when they’ve completed each job before moving on to their next job.  An e-copy of the invoice is automatically sent to the client and the accounts departments.

SAMGO Job Scheduling Software ensures that:

• The right job is assigned to a qualified and nearby engineer
• Engineers do not have overbooked or badly organised schedules
• Customers’ appointment times are met
• Engineers spend more time on proiductive work vs. time wasted on poor route scheduling or waiting times
• Job schedules are efficient and timely
• Clients with service level agreements receive priority where applicable