SAMGO service call software gives you complete visibility into your business; our reporting tools allow you to see how your service team is performing and how revenue is being generated so that you can make informed decisions.
SAMGO reporting allows you to see:
- The number of completed jobs to invoiced jobs
- Who of your service engineers is completing the most jobs
- Time spent on site
- Time spent driving
- What is the average lead time for job completion by job type?
- Site visits within the last 30, 60, 90 days.
- What percentage of jobs are covered by SLAs?
- What job types are generating the most revenue?
- If there are any barriers to service / job completion?
- Engineers Report
- Contract Reports
- Site Machine Reports
- Due Diligence Reports
SAMGO reporting for your clients creates complete transparency and allows your customers to review the status of jobs completed but also machine performance enabling them to make educated decisions with regards to product end of life. SAMGO is a bespoke application that allows us to continuously expand our software reporting capabilities. If you have a specific KPI that your business needs to measure we would be delighted to discuss what SAMGO can do for you